They left instructions, as well as Spotify alternatives, such as Pandora Radio, SoundCloud, and Tidal.Ī) No live customer support needed to cancel – see instructions below.ī) Remember to tell them why you’re leaving. One user took to Twitter to remind users that they didn’t need to connect with customer support in order to cancel their account. The message read, “We’re currently getting a lot of contacts so may be slow to respond.” It guided customers to find support through its support articles or its community help section. A customer support page warned users that they would be facing long delays due to the number of people seeking support. On Thursday, customers who tried to access Spotify’s live support were connected to a robot instead of a live person, as reported by Newsweek. Spotify is down more than 25% since Joe Rogan ramped up his attacks of the vaccine on their platform… they paid him $100 million for this #SpotifyDeleted /Ws6VN7E5NZ “Simply can’t respect a company that feeds #misinformation.” Spotify Cuts Off Customer Support After #DeleteSpotify Trends We should have clear lines around content and take action when they are crossed, but canceling voices is a slippery slope.“Had a #dropspotify moment & canceled my #spotify,” another user tweeted. “I want to make one point very clear-I do not believe that silencing Joe is the answer. “While I strongly condemn what Joe has said and I agree with his decision to remove past episodes from our platform, I realize some will want more,” Ek wrote. Posts that are not playlists, ask for support, are low effort, duplicate topics, may be removed. Were not a support community, and we encourage users to use official support channels for most issues. Ek claimed that, after he spoke to Rogan, the podcaster and his team decided to remove episodes of his podcasts containing racist language from Spotify. Thanks to spotify, I can’t watch joe rogan’s episodes anymore because it’s not available in my country. Spotify CEO Daniel Ek-who recently said the company wouldn’t change its policies based on Rogan or any other individual creator-has now sent a letter to the company’s staff in an effort to both condemn Rogan’s words and reaffirm that Spotify will not be removing the podcast, The Hollywood Reporter and The Verge report. Rogan issued an apology yesterday, calling his words “ regretful and shameful.” We support Neil and we agree with him that there is dangerous disinformation being aired on Spotify’s Joe Rogan podcast, the three said in a statement on Crosby’s Twitter account. His comments were amplified by India.Arie-who also pulled music from the platform in protest of Rogan’s racist comments-on Thursday. After multiple musicians including Neil Young and Joni Mitchell decided to have their music pulled from Spotify in protest of COVID-19 misinformation shared on Joe Rogan’s podcast, Rogan came under fire on social media this weekend when video surfaced documenting his repeated use of the N-word on episodes of his podcast.
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